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Shipping & returns

CONSUMER RIGHTS - CAYMA - CANCELLATION REFUND CONDITIONS
GENERAL:
1. If you place an order electronically on the website you are using, you will be deemed to have accepted the preliminary information form and the distance sales contract presented to you.
2. Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts (RG: 27.11.2014 / 29188) and other applicable laws regarding the sale and delivery of the purchased product.
3. If it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days of learning about this situation. The total price must be returned to the Buyer within 14 days.
IF THE PRODUCT PURCHASED IS NOT PAID:
4. If the buyer does not pay for the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.
IF THE PRODUCT CANNOT BE DELIVERED DURING THE TIME FOR UNEXPECTED REASONS:
5. If there is a force majeure that the Seller cannot foresee and the product cannot be delivered on time, the situation is notified to the Buyer. The buyer may request the cancellation of the order, the replacement of the product with a similar one, or the postponement of the delivery until the obstacle disappears. If the buyer cancels the order; If the payment was made in cash, this fee shall be paid to him within 14 days of cancellation. If the buyer made the payment by credit card and cancels it, the product price will be returned to the bank within 14 days from this cancellation, but it is possible for the bank to transfer it to the buyer's account within 2-3 weeks.
OBLIGATION OF THE BUYER TO CHECK THE PRODUCT:
6. The buyer will inspect the contractual goods / service before delivery; crushed, broken, torn packaging, etc. will not receive the damaged and defective goods / services from the cargo company. The delivered goods / services will be deemed undamaged and intact. The BUYER must carefully protect the goods / services after delivery. If the right of withdrawal is to be used, the goods / services should not be used. The invoice must be returned with the product.
RIGHT TO WITHDRAWAL:
7. BUYER; Within 14 (fourteen) days from the date of delivery of the purchased product to himself or to the person / organization at the address indicated, he can use the right to withdraw from the contract by refusing the goods without any legal or criminal liability and without any justification, provided that the SELLER is notified via the following contact information.
8. CONTACT INFORMATION FOR THE RIGHT OF WITHDRAWAL OF THE SELLER:
COMPANY
NAME / TITLE: Arsimex Foreign Trade
ADDRESS:1455 S Congress Ave Delray Beach, Florida 33445
EMAIL: info@arsimexllc.com

CONTACT: +1.5614520119

9. In order to exercise the right of withdrawal, a written notification must be made to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and the product must not be used in accordance with the provisions of "Products for which the Right of Withdrawal cannot be exercised" set forth in this contract.
USE OF WITHDRAWAL RIGHT:
10. The return form must be delivered complete and undamaged, together with the box, packaging, and standard accessories, if any, of the products to be returned.
REFUND CONDITIONS:
11. The SELLER is obliged to return the total amount and the documents that put the BUYER under debt within 10 days from the receipt of the withdrawal notice to the BUYER and to return the goods within 20 days.
12. If there is a decrease in the value of the goods due to a reason caused by the BUYER's fault or if the return becomes impossible, the BUYER is liable to compensate the damages of the SELLER at the rate of his fault. However, the BUYER is not responsible for the changes and deteriorations that occur due to the proper use of the product or the product within the right of withdrawal.
13. If the campaign limit amount set by the SELLER is reduced due to the use of the right of withdrawal, the discount amount used within the scope of the campaign is canceled.
PAYMENT AND DELIVERY
14. With your credit cards on our site, you can take advantage of online single payment or online installments for any credit card. In your online payments, the amount will be withdrawn from your credit card at the end of your order.